Security
Handing your billing to an outside team means handing over protected health information, and that only works if the safeguards are real. WNL RCM is HIPAA compliant. We maintain the administrative, physical, and technical protections the Security Rule requires across every system and every person that touches PHI, and we can walk you through each control before you sign anything.
0
Years in revenue cycle
48h
Claim filing window
30d
Target days to payment
HIPAA
Compliant by design
The HIPAA Security Rule sets standards for protecting electronic protected health information, and it binds business associates like us as directly as it binds covered entities like you. Compliance is not a certificate on a wall — it is a working set of administrative policies, physical controls over facilities and devices, and technical safeguards over systems and transmission. We execute a Business Associate Agreement with every client before any PHI moves, which puts these obligations in writing and gives you contractual recourse.
Network access is restricted to authorized personnel under a strict security policy, with multi-level security applied across systems and networks. Systems are hosted on a server secured with SSL encryption, and passwords are rotated on a defined schedule rather than left standing for years. Account access is provisioned by role, so staff can reach the systems their work requires and nothing beyond them. When someone leaves an account or the company, their access is removed as part of the offboarding process.
The physical environment is controlled as tightly as the digital one. Documents cannot be carried into or out of the office premises. Image-capturing devices are prohibited in the work area. Employees are physically checked entering and exiting the office. Every staff member signs a confidentiality agreement as a condition of employment, and compliance training is mandatory and repeated on a periodic basis rather than delivered once at orientation and forgotten.
All office devices are encrypted at the device level, so data at rest is protected even if hardware is lost or stolen. USB drives and removable media are disabled across desktops and laptops, which closes the most common route for data to leave a building undetected. System access is limited to authorized staff, and multi-level security applies to workstations and networks alike. Personal devices are not used for client work.
Controls that are never checked tend to drift. Software, hardware, and configurations are actively maintained rather than left at their installed state. Data is backed up daily to protect against loss. Employees with access to client data are audited on a regular cycle, and surprise checks are conducted specifically to detect breaches of policy that a scheduled review would not catch. Findings drive corrections to the control, not just to the individual instance.
Controls
FAQ
Yes. We maintain the administrative, physical, and technical safeguards required under the HIPAA Security Rule — encrypted networks and devices, role-based access restriction, disabled removable media, mandatory confidentiality agreements and periodic training, daily backups, and regular access audits with unannounced checks.
Yes, and we require one before any protected health information is exchanged. The BAA defines how PHI may be used and disclosed, the safeguards we maintain, breach notification obligations, and what happens to data when the engagement ends. If a billing vendor is reluctant to execute a BAA, that is the whole answer about their compliance posture.
In your systems. We work inside your practice management system, EHR, and clearinghouse using credentials you issue and can revoke at any time. We do not require you to migrate records into a platform we control, which means your PHI stays under your custody and your access controls throughout the engagement.
Through layered controls rather than a single measure. USB and removable media are disabled on all machines, documents cannot be carried in or out of the premises, image-capturing devices are prohibited in work areas, employees are physically checked entering and exiting, and access logs are audited regularly with unannounced checks between scheduled reviews.
Because we work in your systems, your records never left your control — we simply lose access when you revoke our credentials. Any working files held on our side are handled per the terms of the Business Associate Agreement, which specifies return or destruction at termination. That process is defined in writing before the engagement starts.
Next step
Send us your specialty, claim volume and current billing setup. We will come back with a proposal you can act on.
